What to Expect Working With Us

We are not stuffy people so we don’t want a stuffy website. 

We want our website to have less of an ecommerce feel and more of a friendly, chatty vibe.  That’s who we are as people and what we’ve found works best for customers when purchasing our art. We want to connect over a shared appreciation of color, beauty and creativity.

If you’re looking for a quick click-click-click art buying experience, sorry, but that’s just not us.

Warning! Technical term coming at you!

Because the aspect ratio (there it is!!) of our photographs may differ, not all of our images are conducive to a standard size like 8x10. Squashing them into a standard size can cut off some of the image and effect its overall feel. 


INSERT BEFORE AND AFTER PIC HERE.


See what I mean!  That’s what we want to avoid and why we don’t have a standard ecommerce design for this website.  

Life is busy and we all like things to be simple and easy, right!? (Yes, please!)

That’s why we’ve chosen to deliver a personalized White Glove experience to you from start to finish. We’ll handle all the mundane details and you get to enjoy a one-of-a-kind image we know you’ll be thrilled to hang in your home or office. It’s our goal for you to enjoy working with us from the moment you email us to the moment you hang your finished photograph on the wall. We want that image to be a constant reminder of a great experience. 

So at this point you’re probably thinking “So tell me how this works.” Well, I’d be happy to!

Once you see the  image you can’t live without, simply message us through the website. This is the part where the White Glove Experience begins! 

From there, you and I (Barbara) will walk through the process and chat about a few things like: your budget, the size of image you envision in your home or office, the material you’d like the photograph to be printed on and whether you’d like us to frame it. We will work up some options within your budget range and review those with you for your approval. At this point in the process, we will ask you for a 50% deposit to start your order. 

Once payment is received, you can get back to life as you know it and we will handle the rest! Sounds nice, doesn’t it!?

We will keep you in the loop on your photograph’s status throughout the printing and/or framing process. When it is complete and meets our overall quality satisfaction standards, we will notify you and request the final 50% of the purchase price. Once your order is paid in full, we’ll ship your photograph to you right away. 

When you receive your image, if you’re not 100% satisfied, please notify us. For more detail, please refer to our Refund Policy page.